After your order is dispatched, we email a shipping confirmation with tracking information when the service includes tracking. Use the link and tracking number in that email to view the carrier's latest scan.
Before tracking appears
Orders normally take 1–3 business days to process after payment confirmation. Tracking may not show a scan immediately after the shipping email because the carrier must first receive and scan the parcel.
When an update is missing
If the tracking page does not update for an extended period, or delivery is past the expected range, contact service@qevranixo.com. Include your order number, the email used at checkout, and any tracking number. We will investigate with the carrier and discuss an appropriate solution if the parcel is lost.
US standard delivery is estimated at 3–7 business days after dispatch; express at 2–4 business days after dispatch. Where available, international delivery is estimated at 7–21 business days after dispatch. Please see the Shipping Policy for details.